#1500 Sales Support Representative

03.30.2021

Position Title: Sales Support Representative
Location: Cincinnati / Ohio
Keyword: / /
Salary: $16/h

Responsibilities: 

  • Serve as direct support of the Salesperson (s) responsible for the accounts.
  • Receive order information from established customers then refer calls from prospective customers to a salesperson.
  • Obtain credit information from the prospective customer and forward the application to the accounts receivable supervisor.
  • Inform customers of order information, such as unit prices, credit terms, shipping dates, and anticipated delays.
  • Ensure accuracy all information received from a customer.
  • Confer with production, sales, warehouse, or common carrier personnel to expedite or trace shipments.
  • Receive and respond to customer complaints in a timely manner. 
  • Manage all administrative aspects of the assigned accounts. (ex: billing, order entry, filing invoices, corresponding documents, etc.)
  • If assigned, act as designated “invoice receivables” coordinator. 

 

Qualifications: 

  • Two (2) year degree (preferred) not required
  • Must have High School diploma or GED equivalent
  • Good written and verbal communication skills
  • Must be proficient in the use of Microsoft applications (ex: Word, Excel)
  • Bi-lingual capability a PLUS; but not a prerequisite
  • Must be able to walk several times a day to the warehouse area, when necessary
  • Mathematical Skills:
    ○ Ability to compute rate, ratio, and percent
    ○ Ability to deal with problems involving several concrete variables in standardized situations.
    ○ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Job Number/ID 1500
Job Type Full Time
Location / State Cincinnati / Ohio
Salary $16/h
Language English, Japanese
Visa Sponsor No
Agent Name Sally Suguro
Inquiry ssuguro@bond-consultants.com

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