#1643 Sales Support Representative


Position Title: Sales Support Representative
Location: Nashville / Tennessee
Keyword: /
Salary: $16-17 /hr

One of our clients - a Global Manufacturing Company - is currently looking for a Sales Support Representative. This position pays $16-17 per hour, is non-exempt, full-time.

Essential Duties

  • Serve as direct support for Sales team member(s).
  • Receive and ensure accuracy of order information from established customers by phone, fax, e-mail or EDI.
  • Refer calls from prospective customers to a salesperson.
  • As necessary, obtain credit information from the prospective customer and forward the application to accounts receivable.
  • Inform customers of order information, such as unit prices, credit terms, shipping dates, anticipated delays, or any other status update pertinent to the account.
  • Confer with production, sales, warehouse, or common carrier personnel to expedite or trace shipments.
  • Receive and respond to customer complaints in a timely manner, communicating all other discrepancies and other concerns with the designated salesperson.
  • Manage all administrative aspects of the assigned accounts, including billing, order entry, invoicing, and record keeping.
  • If assigned, act as designated “invoice receivables” coordinator: processing invoices received from overseas branches, re-formatting, and correlating supporting documentation for each invoice as appropriate.
  • Perform all other duties as assigned by Sales Operations Supervisor, Branch and/or Sales Manager.

Minimum Qualifications

  • High School diploma or GED required; 2-year degree preferred
  • Written and verbal communication skills
  • Problem-solving skills.
  • Able to work in a team-setting or independent of others.
  • Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook).
  • Detail-orientated with active-listening and critical-thinking abilities.
  • Bi-lingual capability a plus; but not a pre-requisite.
  • Basic math skills
  • Able to lift up to 30 pounds.
Job Number/ID 1643
Job Type Direct Hire Full Time Non-Exempt
Location / State Nashville / Tennessee
Salary $16-17 /hr
Language English
Visa Sponsor No
Agent Name Sunnie (Sanae) Onoda
Inquiry sonoda@bond-consultants.com

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