Job Listing

One of our clients, a Global Logistics company, is currently looking for an Air Export Agent. This position is full-time, direct hire, and pays $19-24 per hour based on experience.

This position is responsible for the day-to-day carrying out of air export operations by:

• managing the shipping of cargo via air and/or ocean transport
• receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions
• processing shipments from booking through confirmation of shipping

Summary of Duties and Responsibilities:

• Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures
• Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes
• Monitor and manage shipments until completion
• Keep customers appraised to the export details of transactions in accordance with local office export operation procedures
• Ensure accuracy and completeness of export documentation – review and verify documentation and obtain any missing documentation from the customer
• Build relationships with all customers, other offices, overseas agents and service providers
• Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG
• May be responsible for special shipments involving perishables (live animals, cherries, etc.) and/or be in charge of special accounts
• Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
• Be required to load and unload trucks, use forklift, package and palletize cargo and complete other assigned warehouse and inventory tasks, when necessary

Summary of Qualification:

• High School Diploma and or GED
• Prior work experience in logistics/freight forwarding industry NOT required
• MS Office (Excel, PowerPoint & Word)
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely
• Be able to present oneself in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face

Benefits:

• Medical, Dental, and Vision (effective beginning the 1^stof the month following start date)
• Life and Accidental Death & Dismemberment insurance, Shirt & Long-Term Disability
• 401k with a company matching
• Flexible Spending Accounts
• Tuition Assistance Program, Commuter Benefits, vacation Time