Job Listing

Our client - an automobile company- is currently looking for an Office Administrator. This position is on-site, direct hire and non-exempt. The salary is $21-25 hourly based on skills and experience.

Job Description:

• Support department managers, staff, and VP.
• Assist in office administration functions including data compilation, responding to customer complaints and communicating with suppliers.
• Process customer / vendor orders – Create sales orders, purchase orders, shipping instructions, packing lists, certificate of origins, bills, invoices, etc...
• Review orders for accuracy (prices, costs, case quantities), verify delivery dates and packing lists prior to shipment.
• Process daily EDI orders via a third-party warehouse.
• Prepare spreadsheets as assigned by supervisor / management (VLOOKUPS, PIVOT TABLES).
• Use spreadsheets to perform CSV uploads to ERP system.
• Manage phone calls and correspondence for customer hotline, respond to customer complaints, etc...
• Manage item maintenance files to ensure quality data.
• Generate reports to maintain up to date sales forecasts, check backorders, etc…
• Investigate and dispute customer claims regarding order issues, late shipments, incorrect tracking numbers, quantity shortages, etc…
• Create instruction manuals and flow charts to keep up to date processes and job knowledge.
• Create support cases for ERP system IT team, work with IT team to test and implement solutions to resolve system issues.
• Generate monthly reports for customers and request statements from vendors to ensure all invoices are properly posted.
• Reconcile monthly inventory counts and customer / vendor statements.
• Reconcile warehouse inventory with internal inventory count, recommend actions to accountant on how to resolve inventory discrepancies.
• Record and track special assignments including physical inventory counts, expenses, office receipts, warehouse issues, supplier issues, etc…
• Investigate questionable data regarding differences in warehouse inventory versus internal inventory count.