#1729 Entry Level Administrative Assistant
|Position Title:||Entry Level Administrative Assistant|
|Location:||Elk Grove Village / Illinois|
|Keyword:||Administrative / Entry Level / Import/Export|
Entry Level Administrative Assistant in Elk Grove, IL USA (Full Time Position)
- Communicate with carriers, overseas agents, and customers via telephone and email.
- Take incoming customer calls and respond to issues quickly and accurately.
- Prepare Customs entries for all merchandise.
- File documents and close in timely manner
- Set delivery appointments and ensure carrier compliance.
- Track inbound shipments and provide shipment status and updates to customers.
- Proactively notify customers of ANY delays regarding arrival or delivery of their cargo including additional billing and notification as required.
- Review Standard Operating Procedures to ensure compliance.
- Track and Trace delivery orders and update P.O.D.'s regularly and review P.O.D.
- Exception report twice per week.
- Prepare documentation for Fish & Wildlife and USDA.
- Physically traveling to US Customs, USDA and Fish & Wildlife to deliver or retrieve paperwork.
- May be responsible for special shipments involving perishables and/or be in-charge of special accounts.
- Entry opening within 24 hours of receipt and Entry Writer Support
- Create client billing and handle accounting processes accurately in timely manner
- Increase profit- Cargo insurance, "best in class service", profit markup etc.
- Monitor and develop KPI's
- May be required to drive company vehicle.
- Perform other duties as assigned.
|Job Type||Full Time Non-Exempt On-Site|
|Location / State||Elk Grove Village / Illinois|
|Agent Name||Mebae (May) Komuro|
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