#1733 Logistic Specialist / Customer Service Representative
01.21.2023

Position Title: | Logistic Specialist / Customer Service Representative |
Location: | Schaumburg / Illinois |
Keyword: | Customer Service / Logistics/Supply Chain |
Salary: | $23/hour |
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Complies to company policy and guideline, highly concerned with safety, health and environment.
- Provides reports and requested information to management as needed.
- Performs general office duties including updating inventory list.
- Coordinates the supply chain activity with the strategy plan through the source (product or services), manufacturing and logistics.
- Receives purchase orders from customer and coordinates shipments with accuracy through below activities;
- Checking inventory
- Checking manufacturing schedule
- Sourcing carrier / forwarder
- Scheduling delivery
- Communicating with NOLA / Sales / 3rd party vendor (toll-blender, packager, warehouse etc.) / Customers - Processes, organizes and sends invoices to customer for payment.
- Maintains records of inventory, deliveries, receiving, returns, damage shipments and date for
all shipments. - Issues monthly / quarterly /annual incentives (e.g. rebate) for specific customers.
- Monitors and analyzes customer’s consumption of product for forecasting
purposes. Continuous interaction with Sales to assess product demand. - Maintains and manages consigned inventory of outside warehouse. Evaluates vendor operations according to quality standards.
- Monitors carrier / forwarder / 3rd party vendor performance to assess ability to meet quality and delivery requirements.
- Implements new and/or improved supply chain processes.
- Prepares import / export documents in accordance with established procedures and guidelines.
- Calculates duties, tariffs, price conversions, weight and volume of merchandise that is
imported / exported from / to foreign countries. - Verifies that custom invoices are accurate and in accordance with physical shipment and
customer’s SLI, volume, value of materials/goods, country of origin and other
regulatory requirements.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education/Experience:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or 3-5
years of related experience and/or training; or equivalent combination of education and
experience.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference, and volume. Ability to apply concepts of
basic algebra and geometry.
Job Number/ID | 1733 |
---|---|
Job Type | Full Time Non-Exempt On-Site |
Location / State | Schaumburg / Illinois |
Salary | $23/hour |
Language | English |
Visa Sponsor | No |
Agent Name | Mebae (May) Komuro |
Inquiry | mkomuro@bond-consultants.com |