Job Listing

Role Priorities
• Understand the products and answer client questions pertaining to cost, shipping and the delivery process.
• Navigate and utilize company’s system for all client orders.
• Office logistics liaison
• Work closely with the accounting department regarding collection of past due or improper invoices and with the sales department regarding product specifications.

Performance Requirements
• Assist Manager for office logistics
• Create vouchers for Accounts Receivable and Accounts Payable in company’s system
• Create shipping documents and inputting data into company system for the shipments to customers
• Make entry for incoming and outgoing shipments information into our company system
• Update the data in control book to utilize Robotic process automation (RPA) for payment request
• Monitor customer’s portal to arrange the shipments to the customers
• Maintain trusting relationships with suppliers, customers and colleagues
• Optimize the customer experience through personalized service
• Work closely with warehouse department for daily shipments
• Manage Inventory counts of warehouse based on receiving and delivery process
• Respond to customer queries effectively & efficiently, acting with urgency to deliver results
• Organize documents

Preferred Skills, Experience and Educational Requirements
Minimum Experience:
• Review and enter data
• Attention to detail
• Excellent communication skills
• Excellent verbal and written skills
• Cross-reference data accurately
• Excellent organizational skills
• Works well independently and with a team

Specific Skill Requirements:
• Excellent English verbal and written communication skills
• Learn and utilize company system daily
• Basic knowledge of Microsoft Word, Excel, Word and Outlook
• Ability to lift 10 lbs.
• At least 1 year work experience for administrative job

Educational Requirements:
• High School Diploma

Preferred Skills and Experience

• Advanced Excel skills
• Build and maintain relationships
• Knowledge of importing and exporting terminology
• Bilingual (English/Japanese) strongly preferred