Job Listing

Responsibilities:

[General Affairs]

・ Answer and transfer phone calls, screening when necessary.

・ Welcome and direct visitors and clients.

·  Maintain filing systems as assigned.

・ Maintain office supplies and coordinate maintenance of office equipment.

· Respond to and resolve administrative inquiries and questions.

· Coordinate and schedule travel, meetings, and appointments for managers or supervisors.

· Retrieve information as requested from records, email, minutes, and other related documents; prepare necessary documents.

· Prepare agendas and schedules for meetings.

· Record and distribute minutes or other records for meetings.

· Maintain a system for recording expenses and the use of petty cash.

· Translate various business documents from Japanese to English or English to Japanese.

[Sales Support]

· Manage sales tracking tools and report on important information.

· Process sales orders, quotations, purchase orders, invoices, etc.

· Maintain an accessible and organized filing system for sales and administrative staff.

· Compile daily lists of leads and delegate them to sales team associates.

· Answer customer inquiries, schedule meetings and sales appointments, and follow up with

customers about their order status.

· Manage customer accounts and follow up with customers.

· Support operation of the corporate E-commerce program.

[Executive Assistant]

· Provide high-level administrative support and assistance to the Executive Director and/or other

assigned leadership staff.

· Perform clerical and administrative tasks including drafting letters, memos, invoices, reports, and

other documents for senior staff.

[Inventory Management]

· Maintain an accurate running inventory.

· Enter purchase order data in the inventory control system.

· Accept, verify, inspect, and record all deliveries according to policy.

· Handle complaints related to shipments; notify supervisor of any shipping or receiving issues.

[Other]

· Perform other related duties as assigned.

Qualifications:

1. Education / Work Experience

· High school diploma or general education degree (GED)

· 1 to 3 years of customer service, sales, accounting experiences.

2. Attributes/skills:

· Must be professional, flexible, detail oriented, and self-motivated with a high level of initiative.

· Strong communication skills and basic math skills are required.

· Native level English language skills for both oral and written communication.

· Japanese language skills above an intermediate (N2) level for both written and oral communication.

· Accounting and Computer skills, including experience with Microsoft Word, Excel, and PowerPoint.