Job Listing

General Position Summary
This position is responsible for accurately and efficiently handling the daily logistics and inventory
processing duties for multiple North American customers importing industrial parts from Asia. The
position requires excellent analytical, time-management, and problem-solving skills. The Operations
Specialist will communicate daily with the warehouse, suppliers, and internally to efficiently and
accurately manage shipments.

Responsibilities
Customer Service and Daily Operations
• Checks shipping documents and creates the vessel receipts (VR) and/or the container receipt
(CR) when suppliers submit shipping information and containers are received at the warehouse.
• Completes above accurately per company policy, and send all documentation to internal teams
in a timely manner.
• Maintains organized files of all required back up documentation for all VR and CR and other
internal processes.
• Check and process warehouse freight invoices and send to accounting for payment. Maintain
accurate records.
• Continuously maintain accurate records of product pricing, HTS codes, and other details in Excel
and P21 and communicate changes internally and to the warehouse.
• Coordinate daily with warehouse, customers, and suppliers for direct shipments. Create
shipping documents and invoice and confirm pre-payment for direct shipment supplier.
• Track and facilitate with suppliers completion of regulatory documents at request of customer
such as REACH compliance, etc.
• Check customs entry documents for accuracy and bill duty and tariff charges to customers when
required, maintaining accurate tariff master file.
• Review customer order sales pricing daily against inventory pricing layers and track price
changes,
• Communicate with customers and warehouse daily to ensure POs received at correct prices.
• Creates quotations for new and existing customers under the Division Manager’s instructions.
• Creates purchase orders, invoices (Import/Export), packing lists, and all necessary documents for
customers.
• Supports sales activities based on Division Manager’s instructions.
• Input orders, maintain records, and issue invoices through customer's EDI.
• Updates records of all inventories, order, and forecast control sheets.

Administrative Support
• Performs various data entry tasks in Epicor P21 system as required by Manager.
• Communicates with customers’ Accounts Payable regarding outstanding balances.
• Communicates with internal teams to resolve any accounting or inventory-related discrepancies.
• Other duties as assigned by Manager.

Other & Miscellaneous
• Completes tasks within deadlines and follow up to completion on own with minimal supervision.
• Willingness and ability to multitask and take on cross-functional duties.
• Seeks constant improvement, more efficient and less expensive ways and means in work
processes.
• Performs special projects and other miscellaneous duties as assigned by the President or
Manager.
• Reports to work daily (M-F) based on company schedule and complies with all company policies
and procedures.
• Maintains high ethical standards in the workplace.
• Maintains professional communication at all times with management, co-workers, and outside
contacts.
• Reports all irregularities and problems to the President or Manager in a timely manner.

Qualifications
Education
Bachelor’s degree (B.A./B.S)or equivalent combination of education and related experience.
Work Experience
• One to three years’ experience in logistics, supply chain, inside sales, or other related field.
• Experience working for a Japanese organization or with Japanese culture is preferred , but
Japanese language skill is not required
Certificates / Licenses / Training Requirements
• Driver’s license

Travel
• Business Travel is not required.
• May travel to the warehouse or local customer by car infrequently.
As an agency, we believe that every jobseeker can potentially bring something special to our clients. If
you have any interest at all in our current opportunities, we encourage you to apply. It is our goal to give
not only our clients but also candidates aid in their professional prosperity. We would be glad to do our
best in helping all applicants make their next steps towards their career goals, whatever they may be.