求人一覧

Responsibilities:

• Maintain professional relationships with members and staff and lead in a positive way.
• Assure member satisfaction standards are consistently attained by maintaining a visible presence while monitoring member service and hospitality standards.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Organize and supervise shifts.
• Estimate future needs for goods, kitchen utensils and cleaning products and purchase them.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Qualifications:

• Advanced conversational English and Japanese skills
• Strong leadership, motivational and people skills
• Strong communication skills
• Restaurant experience/ leadership experience preferred
• Restaurant manager experience is a plus
• Knowledge of Japanese culture, omotenashi mind is a plus