#1522 日・英バイリンガル カスタマーサービス コーディネーター

06.02.2021

ポジション名: 日・英バイリンガル カスタマーサービス コーディネーター
ロケーション: エルク グローブ ビレッジ / イリノイ
キーワード: / / /
給料: $35,000 - $50,000

Responsibilities:

  • Primarily responsible for providing effective customer service for all internal and external customers
  • Manage customer relationship in assigned accounts
  • Proactively provide shipment status and notify customers of any delays regarding arrival, delivery or dispatch of shipments.
  • Ensure Standard Operating Procedures are available for each account serviced
  • Proactively ensure current pricing information is available for all shipments before making necessary bookings.
  • Coordinate with overseas offices, agents, customers and domestic vendors for timely shipments
  • Address customer concerns, troubleshoot errors, provide timely feedback on service failures and follow up on escalations

 

Qualifications:

  • Bi-lingual in Japanese and English
  • High School Diploma or GED
  • 3 or more years’ related experience in air and ocean Import or Export operations
  • Knowledge of import /export regulations, domestic transportation modes and providers is required
  • Experience providing customer service to internal and external customers
  • Must be able to work independently with minimal supervision

 

Benefits: 

  • Medical, Dental, and Vision insurance
  • 401k with a company match
Job Number/ID 1522
お仕事のタイトル フルタイム
ロケーション / 州 エルク グローブ ビレッジ / イリノイ
給料 $35,000 - $50,000
言語 英語・日本語
ビザスポンサーの有無 無し
エージェント名 Sally Suguro
お問い合わせ先 ssuguro@bond-consultants.com

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