#1791 Inside Sales and Technical Support


Position Title: Inside Sales and Technical Support
Location: Bedford / Ohio
Keyword: / /
Salary: $45-60K DOE

Summary of Responsibilities:

Customer Service

  • Creates specification documents for feeders and welders according to the customer needs.
  • Prepares sales quotations for feeders, welders, weld guns, and timers based on the requests from Outside Sales and customers.
  • Responds to customer inquiries regarding PO, shipping status, etc.
  • Handles customer complaints, escalating to upper management as needed.


  • Obtains equipment quotes from overseas company office.
  • Manages test piece fastener inspection and shipment.
  • Issues purchase orders for feeders, welders, weld guns, and timers.
  • Resolves any quality and delivery issues with overseas company office.

Technical Support

  • Provides troubleshooting, evaluation, installation support, or training services to clients relating to use, operation, and maintenance of equipment on site and/or remotely.
  • Recommends parts and equipment replacement for clients and support the internal quoting process.
  • Performs feeder rebuilds and pre-shipment lab testing.


  • Administrative reports
  • Acts as back up for Shipping Coordinator and Aftermarket Inside Sales.


Summary of Qualifications:

  • Associate or bachelor's degree in engineering field preferred. (3+ years of experience in B2B industrial sales or field service considered in lieu of education).
  • Automotive OEM, automation, or industrial manufacturing experience preferred.
  • Customer service, business development, procurement, mechanical operations, or troubleshooting experience required.
  • Basic print reading.
  • Intermediate Excel skills.
  • Professionalism.
  • Willingness to travel 10% for business (less than once a month)
Job Number/ID 1791
Job Type Direct Hire Full Time On-Site
Location / State Bedford / Ohio
Salary $45-60K DOE
Language English
Visa Sponsor No
Agent Name Jeremy Salzer
Inquiry jsalzer@bond-consultants.com

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