Job Listing

Essential Job Functions 

IMPORT COORDINATION

• Contacts customers as needed for information gathering including receiving additional requests and following up on previous information and requests received. Checks customer EDI system for additional information.
• Contacts carriers and steamship or airlines to obtain arrival information.
• Issues arrival notices to customer and coordinates with customer’s customs broker as needed.
• Issues customs/in-bond paperwork and arranges delivery if needed.
• Sends emails as needed for urgent shipments to expedite breakdowns and release of cargo. May send pre-alerts to retrieve shipments.
• Releases shipments upon receipt of original bill of lading and/or payment.
• Contacts trucking firms to arrange special delivery and handle POD.
• May notify broker for shipment arrival and document coordination.
• May require occasional work on Sundays (on rotation basis)

ADMINISTRATIVE

• Creates new files, inputs freight, terminal, document, com and any additional fees and charges; Requests checks as needed.
• Creates debit invoices for customers for provided invoices. Issues invoices to customers.
• Assembles imports brokerage and breakbulk clearance documents for debit invoicing, customs and import files.
• Breaks down document pouches and consolidation shipments as needed; Prepares manifests as needed.
• Processes T.E. entries, prints delivery orders, prints authority to make entry letters, etc.
• Prepares calculations and reports as needed; Updates and maintains specified spreadsheets.
• Scans all documents and files documents

OTHER & MISCELLANEOUS

• Any project that is assigned by supervisor/manager and/or the Company.
• And any other task as assigned by supervisor/manager.
• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Performs special projects and other miscellaneous duties as assigned by management.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to supervisors for solution.
• Maintains good communication with management, office staff members and outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area

Job Dimensions (skills, knowledge & abilities)

Essential Job Dimensions

Accuracy, Attendance & Punctuality, Attention to Detail, Clerical, Communication: Speaking, Reading and Writing in English, Confidentiality, Computer Usage, Diplomacy, Dependability/Reliability, Flexibility/Adaptability, Initiative/Follow Through, Listening & Understanding, Math Skill (Basic), Multi-Tasking, Office Equipment Usage,
Order Processing, Product Knowledge, Relation Building, Team Participation, Time Management, Typing Skill.

Qualifications

Education & Work Experience
• High school diploma or general education degree (GED)
• One to three months’ related experience and/or training.

Tools & Equipment
• General office equipment including phones, fax, copier, personal computer, etc.
• Software includes the use of Windows operating system, MS Office.
• Any tools, equipment, software that are required to be used.

Certificates / Licenses
• Any certificate or training records that are required by each department, position/title, or government agency.

Supervisory Responsibilities
• None